How to Fix Quickbooks Could Not Load Word Template Error
If you are using QuickBooks Desktop to prepare letters, invoices, or other documents, you may encounter an error that says \"QuickBooks could not load Word template\". This error can prevent you from customizing your templates or adding new data fields. In this article, we will show you some possible solutions to fix this error and resume your work.
Causes of QuickBooks Could Not Load Word Template Error
There are several possible causes of this error, such as:
Your Microsoft Word version is not compatible with your QuickBooks Desktop version. QuickBooks Desktop 2018-2020 requires Microsoft Word 2016, 2013, or 2010, or Office 365 (includes 64-bit) [^2^].
Your QuickBooks Desktop installation is damaged or corrupted. This can affect the communication between QuickBooks and Word.
Your QuickBooks letter templates or Word toolbar are missing or disabled. This can prevent you from accessing or modifying your templates.
Solutions to Fix QuickBooks Could Not Load Word Template Error
Depending on the cause of the error, you can try one or more of the following solutions:
Update your Microsoft Word to the latest version or install a compatible version. You can check the Microsoft Office website for more information on how to update or install Word.
Repair your QuickBooks Desktop installation using the QuickBooks Tool Hub. This tool can help you fix common issues with QuickBooks. Here are the steps to use it [^2^]:
Download the most recent version (188.8.131.52) of the QuickBooks Tool Hub.
Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop).
Open the file you downloaded (QuickBooksToolHub.exe).
Follow the on-screen steps to install and agree to the terms and conditions.
When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Select Program Problems.
Select Quick Fix my Program.
Restore your missing customized templates, logos and information from a restored backup. If you have recently restored a backup of your company file to a new computer or location, you may need to manually copy the files related to your templates to the appropriate directory. Here are the steps to do it [^1^]:
Search and open the folder Restored_CompanyName_Files where CompanyName is the name of your company file. NOTE: This folder is located on the same directory/location as your restored company file (.qbw)
Copy the file(s) you wish to restore to the appropriate location. You can refer to this table for the file locations.
Enable your QuickBooks letter templates or Word toolbar. If your templates or toolbar are missing or disabled in Word, you can enable them by following these steps:
Open Microsoft Word.
Select File > Options > Add-ins.
In the Manage drop-down list, select Templates and click Go.
In the Templates and Add-ins dialog box, check if qbword.dot is listed and checked. If not, click Add and browse to C:\\\\Program Files\\\\Intuit\\\\QuickBooks [version] and select qbword.dot.
Click OK and restart Word.
We hope these solutions help you fix the QuickBooks could not load Word template error and resume your work. If you need further assistance, please contact our Customer Support Team for more guidance. aa16f39245